Unlock value in your GBS/ GCC with our expertise
We help you succeed in every stage of your GBS / GCC journey: setup, stabilisation, transformation, turnaround
About Clarity Consulting
Our expertise
If you are looking to setup a world class GBS / GCC, or take your existing center to the next level, or get your organisation ready for a massive transformation partner with us to realise your goal.
We are experts in the field of GBS / GCC with deep & wide experience in value creation, transformation and organisation setup. We have helped many Fortune 500 companies transform, and realise tangible value.
Our Differentiator
Our Approach
Dedicated practitioners, not theorists. We deliver practical, workable solutions and strategies designed for real-world implementation.
Expertise & Experience
We bring decades of hands-on experience across Finance, HR, Procurement, IT, and Global Business Services (GBS)/Global Capability Center (GCC) operations. This deep understanding of your operational context allows us to design highly relevant solutions that you can implement with speed and efficiency.
Client Focus
We partner with a limited number of clients to ensure a focused approach and provide personalized, high-quality services.
Local Advantage
Strategically based in Bengaluru, we leverage our comprehensive understanding of the local culture, ground realities, and the robust GBS/GCC ecosystem to your advantage.
Services we offer
Strategic Consulting
Develop an ambitious, inspiring vision for your GBS / GCC. Define the “North Star”
Perform maturity assessment of your operations
Identify strategic priorities to achieve your “North Star”
Transformation Consulting
Develop a transformation roadmap Train your leaders to understand Transformation and develop a "transformation mindset". Train your leaders & staff on the tools & strategies to execute a transformation plan: change management, governance, program management, communication
Operations Consulting
Our Operations Consulting services helps clients optimize their operations and increase efficiency. We work with you to identify areas of improvement, streamline processes, and help you run your GBS / GCC more effectively.
Leadership Consulting
Performance coaching for GBS / GCC leaders to help them succeed in their roles and as a team
Future-ready Consulting
Perform change impact assessment in case of enterprise wide, large, complex transformation initiatives: ERP implementation / upgrade, merger, demerger, restructuring
Develop gameplan for GBS / GCC to manage & navigate large organisation change
Founder's story
Koushik Krishnan
For over two decades, I stood at the forefront of Global Business Services (GBS), partnering with some of the world's most iconic brands – Tetra Pak, Mondelez, IKEA, and Lipton.
My journey wasn't just about managing operations; it was about orchestrating a complete transformation. From the initial spark of conception to the intricate setup, stabilization, and dramatic scale-up, I immersed myself in every facet of GBS and Shared Service Centers. This hands-on experience, spanning diverse cultures and continents from India to Singapore, Dubai, and Sweden, taught me invaluable lessons about what truly drives efficiency and resilience in global organizations.
Time and again, I witnessed the immense, often untapped, potential within GBS functions.
I led teams that consistently delivered millions of dollars in value, not through mere cost-cutting, but by fundamentally improving operational efficiency and fortifying the very resilience of business functions. It was a rigorous, exhilarating process, one that led to my recognition as an award-winning GBS leader and solidified my expertise as both a Chartered Accountant (India) and CiMA graduate (UK).
Yet, amidst these successes, a new vision began to take shape. I realized that the knowledge and proven strategies honed over years of complex, global-scale transformations could serve a greater purpose. I saw a clear path to democratize this expertise, to empower other GBS and Shared Service organizations, regardless of their size or stage, to achieve similar breakthroughs.
This is why I founded Clarity consulting. It's born from a deep-seated passion for helping GBS leaders like you succeed.
My mission is simple: to share the insights, frameworks, and practical strategies that unlock hidden value and unleash the full potential within your operations. We're here to guide you, leveraging decades of real-world, award-winning experience, so you can navigate challenges, seize opportunities, and ultimately, excel.
Welcome to a partnership built on experience, expertise, and a shared drive for excellence.